Uphold Login Support – Full Walkthrough

How to Sign In on the Web

Using Uphold on a desktop browser is simple, but it involves several security checkpoints to ensure your account is safe. Each login request must be confirmed on your trusted mobile device, and accounts with two-factor authentication will require a code as well.

  1. Visit https://uphold.com and click Log in.
  2. Enter your email address.
  3. Approve the request using the Uphold app on your phone.
  4. Provide your 2FA code if prompted.
  5. You’ll then reach your account dashboard.
Pro tip: Always check that you are on the official Uphold website before entering your login details.

Fixing Login Problems

If you’re unable to access your account, don’t worry. Most issues are caused by small errors or missing confirmations. Here are some solutions:

Things to check first

Recovery actions

  1. Use the Forgot password? link to reset your credentials.
  2. If your authenticator code isn’t working, resync the app or device time.
  3. If you no longer have access to your phone, submit a recovery request with ID verification.

If you’re still locked out, contact Uphold’s support team and share details about your device and the time of your attempts.

Resetting Your Password

Passwords can be forgotten or compromised, but updating yours only takes a few minutes. Here’s what to do:

  1. Select Forgot password? on the login screen.
  2. Enter the email linked to your Uphold account.
  3. Check your inbox for a reset link (also check spam/junk folders).
  4. Click the link and create a fresh password.

Tips for strong passwords

Enabling Two-Factor Authentication

Two-factor authentication (2FA) adds another safeguard to your account. Even if your password is exposed, attackers won’t be able to log in without your verification code.

Steps to turn on 2FA

  1. Log in and go to Settings > Security.
  2. Select SMS codes or an authenticator app option.
  3. Follow the instructions and write down your backup codes.

Best security practices

Enterprise Portal Login

The Enterprise Portal is a dedicated platform for partners, institutions, and business users. The login process depends on your organization’s setup:

Access options

Admin best practices